Refunds and cancelling

Last updated 9 November 2026

You can cancel a subscription at any time from Billing, under Manage billing. Cancelling stops the next renewal; the board stays open until the end of the month or year you've paid for, and your listings and history stay.

Payments aren't refunded, in part or in full, including for unused time. This doesn't limit any right you have under New Zealand law that can't be excluded.

If you were charged in error or something went wrong, write to [email protected] and a person will sort it out.